Privacy Policy
Optimal Facilities Management (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or interact with our website. By using our website, you consent to the practices described in this Policy.
Information We Collect
We may collect the following types of information when you use our website:
Personal Information
Information you voluntarily provide through forms, inquiries, or communication channels, such as:
- Name
- Email address
- Phone number
- Company name
- Service-related details
Technical and Usage Data
Automatically collected data when you browse the website, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and tracking technologies
How We Use Cookies
We use cookies to:
- Ensure the website functions smoothly and securely
- Improve website usability and performance
- Analyze trends and user behavior
- Personalize content when applicable
- Support customer service and communication features
All data collected through cookies is processed in accordance with our Privacy Policy.
How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and service requests
- To provide our services and customer support
- To improve website functionality, performance, and user experience
- To send updates, notifications, or marketing materials (with your consent)
- To maintain security and prevent fraudulent activities
- To comply with legal obligations and government requirements
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website performance.
You may adjust your browser settings to refuse cookies; however, this may limit some website functionalities.
Sharing and Disclosure of Information
We do **not** sell or trade personal data.
We may share information only in the following situations:
- With trusted service providers who assist in operating our website or delivering services
- To comply with legal requirements, regulations, or governmental requests within the State of Qatar
- To protect the rights, property, and safety of the Company, users, or the public
- With your explicit consent
All third-party partners are required to protect your data and use it only as instructed.
Data Security
We implement organizational, technical, and administrative measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
Despite our efforts, no electronic transmission over the internet is completely secure, and we cannot guarantee absolute protection.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and support business operations.
Once no longer needed, data is securely deleted or anonymized.
Your Rights
Depending on applicable laws in Qatar, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent to marketing communications
- Restrict or object to certain processing activities
To exercise your rights, you may contact us through the details provided below.
Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the content, privacy practices, or security of third-party websites.
We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update or modify this Policy from time to time. Updates will be posted on this page with a revised “02 December 2025” date.
Continued use of the website signifies your acceptance of the updated Policy.
Contact Information
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
Optimal Facilities Management
- +974 7100 0636
- +974 4001 2304
- info@optimalfm.co
- Lusail, Qatar